Strategic Direction

Whether local, regional, national, or global, we can validate or improve your market positioning. The clarity of your offering, where you’ll compete, what channels best fit your brand, and your customer service profile—are critical elements that ensure your business thrives in today’s lightning-fast environment. We can segment 3 or 5-year growth plans by channel, from organic growth, and from new initiatives.

Business Modeling

Business models vary based on your product mix, where you intend to go to market, and your strategic goals. Validating your model can help you—and investors—understand your unit economics, at what point you’ll begin to scale, and your path to increased profits across annual, 3-year, and 5-year plans.

Location Strategies

Physical “brick & mortar” stores remain relevant, but it’s more important than ever to be intentional. Does your brand need the traffic provided by a mall, or do your customers value the easy access and intimacy of a town street? Given your target demographic, how many stores can you sustain in a single city or market? We’ve operated in nearly every city in North America and can help you properly locate your concept whether in a mall, lifestyle center, town center, or outlet center. As operators we offer a different perspective than real estate professionals.

(Multi-unit) Portfolio Analysis

Every multi-unit business has portfolio inconsistencies. That said, if you going to operate physical locations, you have to have analysis and tactical plans that ensure your team is working methodically to make those bottom-performing units function more like your best.

Key Metric Determination

Every business has a set of primary, critical metrics that are indications of the health of the business and the traction of key initiatives are gaining. Beyond primary metrics is the philosophy of knowing how to diagnose when metrics are missing target by referencing secondary or even tertiary root cause metrics. Clarifying your organization’s key metrics is critical to organizational clarity and growth.

Digital Innovation

Digital innovation can generate revenue, reduce costs, tighten inventories, create additional selling space, and keep you in close contact with your clients. In fact, with nearly 80% of Millenials and Gen Z utilizing their digital wallet, NOT being up to date could cause you to lose customers. More than ever it’s critical that you reach your customers where and how they prefer.

Organizational Alignment

When every department and every team member is clear about the company’s mission, values, goals, and purpose the result is peak performance. Misaligned teams waste precious time when trying to launch or simply execute. We can help you crystalize your business goals into clear statements so each team pulls together as one.

Additional Services

Strategic Planning I Competitive Intelligence I Brand Development I Retail Store Operations

Profitability Planning (P&L) | Financial Analysis I Process Improvement | Operating Cost Reduction

Technology Implementation I Marketing Resource Allocation I Floor Plan Optimization

Product Analytics I Product Lifecycle Management